La Cañada Irrigation District

Website Privacy Policy

This document was updated on March 10, 2009

Acceptance of Terms

By choosing to utilize this website you are stating that you accept the terms of this Privacy Policy. By continued use of our website you acknowledge that you fully understand this Privacy Policy and agree to the terms set forth.

What Information We Collect

We collect various types of information that is stored by our server logs or on your computer via a cookie file.

Our server logs include:

  • Your computer's or router's IP address,
  • Your computer's DNS name,
  • Your Internet Service Provider's (ISP) name,
  • What browser software and version you are using,
  • What pages you view on our website,
  • What country your computer resides in,
  • Possibly what state or county your computer resides in,
  • The date and time of your visit to our website,
  • The web page you were on prior to coming to our website, and
  • Keywords used to search for this website.

Cookies:
Cookies are text files that are stored on your computer and used by this web site to personalize your experience on our website. Cookies from this website can only be read by this website or by your computer. If a cookie contains sensitive information, then that information is encrypted for your protection.

If you do not wish to receive cookies, your browser has the ability to reject them. Please refer to your browser documentation. Note: rejecting cookies may change the way our website functions, and thus some features may not be available.

Forms
If you fill out a form on this web site, or purchase a product, thus supplying information during that purchase, our server will collect and store all information that is provided.

User Accounts
If you register for an account, our servers will collect and store all information provided. Any modifications or additions to your account will also be collected and stored by our servers.

Email
Emailed information will be collected and stored by our servers including but not limited to your email address and name. All communications and correspondence both to and from us via email will also be collected and stored by our servers.

How We Use Your Information

All collected and stored information is used solely for the purposes of enhancing your experience while using this website, helping us to better serve you, and will be used by our company and its representatives only.

We do not sell or give away any information to any third parties without having your authorization. We make every effort to protect your right to privacy. The exception to this rule is sending credit card processing information to our merchant bank.

How We Protect Your Information

If sensitive information is being exchanged between your computer and this website server, then we use SSL encryption to protect the data in transit. When storing sensitive information we will encrypt all information.

Nonsensitive information such as your name or address are not encrypted, however access to all collected and stored information is password protected and access is only granted to our company representatives.

Credit card information is NOT stored on our systems. All credit card numbers are sent directly to the merchant banks that process them. The merchant bank may or may not store your credit card information. This is one third party that does collect and store information. If you have concerns or questions about the merchant bank or its policies then please contact us. Our contact information is provided at the bottom of this policy.

Our servers are checked and updated frequently to ensure minimal security risks are present. Although there is no such thing as a 100% secure system, we make reasonable efforts to protect our servers from unauthorized access.

Viewing Collected Information or Opting Out

If you wish to view your collected information then please contact us. Our contact information is provided at the bottom of this policy. Once you are positively identified we will supply you with all collected information. You can then advise us of any corrections if needed, or choose to "opt out" which will require us to remove any collected information we have of yours from our servers.

Policy Changes

All policy changes will be published to this Privacy Policy page so be sure to check back occasionally to see if any changes have been made. When the Privacy Policy is updated we update the date at the top of this page to make it easy for you to know when the last update was made.

Contact Us

If you wish to contact us about this Privacy Policy or about any information we may have collected or protectively stored, please do so in writing, by email, or by phone. Our contact information is provided below for your convenience.

La Cañada Irrigation District
Attention: Privacy Personnel
1443 Foothill Boulevard
La Cañada Flintridge, California 91011
(818) 790-6749
For Email Use Contact Form